Honolulu AC Code of Ethics

This is what makes us different from other Hawaii HVAC companies.

At Pro Hawaii AC, we strive to be different and better than any other Hawaii HVAC company. We closely follow a code of ethics and will not compromise our standards. When these are combined with our friendly and knowledgeable staff, our customers notice.  We want you to have peace of mind when calling Pro Hawaii AC. 

Integrity

Integrity is our bedrock.  We are forthright and truthful with customers at all times.  We treat employees, vendors, and other stakeholders with respect. We keep our promises.
We follow the Law.  We adhere to all governing laws, regulations, and ordinances that pertain to the HVAC industry as prescribed by federal, state, municipal, and county governments.

We will not cut corners and we will always practice proper financial and accounting procedures. 

Excellence in all we do

It's that simple.  Excellence in all we do.  We design, install, service, and repair HVAC systems and parts in strict accordance with the highest industry standards.  

Safety is paramount  

Our professional AC teammates will ensure they are following all safety guidelines at all times.

Customer service

We will maintain the highest degree of customer service at all times to encourage repeat business and enduring relationships with our customers.  We know there are other options available so we will endeavor to maintain your business.

Respect

We treat our customers, employees and everyone else with respect. We work with Aloha and Pono.  This is especially important in Hawaii.

Privacy

We know when we are in your home there is an element of trust and privacy.  We will always honor that trust and respect your privacy at all times.

Aloha

We value fair competition. We advertise, promote, and market our brand fairly and accurately and in a manner that reflects the high standards of our brand.  We recognize we are all on this island together and if we can't solve a problem, we will find someone who can.